Family Room
- 2 Single beds
- Heating
- Bathtub
- Air conditioning
Hotel · Madrid · Community of Madrid
Hotel Puerta De Toledo
A three-star stay close to Puerta de Toledo metro, with 169 rooms, garden views, and a 24-hour front desk in central Madrid.
- 5-minute walk from Church of San Pedro El Viejo
- 24-hour reception and room service
- Free Wi-Fi throughout the hotel
8.7
Great
2579 reviews
Booking.com 8.7 · 2579 reviews
About
Hotel Puerta De Toledo
Hotel Puerta De Toledo sits in the heart of Madrid, just around the corner from the metro and a short walk from landmarks like the Church of San Pedro El Viejo. The 169 rooms come with air conditioning, heating, and flat-screen TVs, and many look out over the garden. A lift, luggage storage, and a 24-hour reception make arrivals and departures straightforward, while the on-site coffee shop and snack bar cover quick meals without leaving the building.
The hotel scores 8.7 out of 10 from 2,579 guest reviews, with particular praise for its rooms, service, and location. It ranks 1221st out of 5091 properties in Madrid, above the area average rating of 7.9. Practical touches include a safe deposit box, key card access, and facilities for disabled guests, plus vending machines and a leisure/TV room for downtime.
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
In brief
What works, what to weigh
+
Strengths
3 reasons to book- Central location with easy metro access — The hotel is about a minute's walk from the metro and a short stroll to Puerta de Toledo, La Latina, and the Royal Palace area. Guests highlight how convenient it is for exploring the city.
- Consistently high staff ratings — Guests often mention the helpful, English-speaking reception team, from local tips to efficient service. The staff category scores 9.1 out of 10.
- Clean and comfortable rooms — Many reviews note that rooms are clean and comfortable, even if compact. The rooms rating is the joint highest at 9.1.
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Worth weighing
3 to weigh- Rooms can feel small — Several guests mention that rooms are not large, which may be tight for families or longer stays. The comfort rating is the lowest category at 7.3.
- Possible internal noise — While street noise is well controlled, some guests report noise from inside the building, which could disturb light sleepers.
- Private parking costs extra — On-site parking is available but comes at a fee – one guest noted €17 per night. Free street parking exists but only at certain times.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Double or Twin Room
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Double or Twin Room Extra Bed
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Superior Double or Twin Room
- 2 Single beds
- Shower
- Coffee machine
- Heating
- Bathtub
Junior Suite
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Lift
- Key card access
- Smoke detectors
- Fire extinguishers
- Security
Services
- Room service
- Housekeeping
- Dry cleaning
- Tours/Ticket assistance
- Luggage storage
- Meeting/ Banquet facilities
- Fax/Photocopying
- Cots
Food & Drink
- Coffee shop
- Snack bar
- Bar/ Lounge area
- Vending machines
Room Amenities
- Air conditioning
- Heating
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Free toiletries
- Electric kettle
- Flat-screen TV
- Parquet floor
Accessibility & Facilities
- Rooms/ Facilities for disabled
- Leisure/ TV room
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.7/10 from 2,579 reviews
Booking.com · 8.7 · 2579 reviews
8.7Verified guest“This hotel suits me perfectly – free Wi-Fi, 24-hour reception, and a coffee shop all worked well. The staff gave me local tips during my first stay that I still remember. I'd recommend it for business trips.”
8.7Verified guest“Good value for a central city hotel. Rooms were comfortable and spotless.”
8.7Verified guest“The location was brilliant, every staff member was helpful, and the car parking was really convenient. Breakfast had everything you could want – we'll definitely stay here again.”
8.7Verified guest“Very good location – central but the area around is not noisy.”
8.7Verified guest“I liked the location because there are several activities near Puerta de Toledo, and it was still just a 10–15 minute walk to the Royal Palace and Plaza Mayor.”
8.7Verified guest“Good location, good breakfast, and nearby restaurants are excellent. The metro is very convenient, quiet at night, and the area feels safe.”
04 — Location
Getting around Madrid
The property sits in Madrid.
Around the hotel: The hotel sits on Glorieta Puerta De Toledo, a short walk from the Church of San Pedro El Viejo and a 10–15 minute stroll from the Royal Palace and Plaza Mayor. La Latina, known for its tapas bars and weekend street parties, is close by.
Getting around: The metro station is about a minute's walk away, and Atocha train station is within easy reach. Many central sights are walkable, including Sol (15–20 minutes on foot).
Glorieta Puerta De Toledo, 4, Madrid, Community of Madrid, 28005, Spain
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 173 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 until 23:59, and check-out is by 12:00.
Is parking available at the hotel?
Yes, the hotel offers parking, but it comes at an additional cost (one guest noted €17 per night). Free street parking may be available nearby, but it is paid during weekdays and Saturday mornings.
Are pets allowed?
No, pets are not allowed at Hotel Puerta De Toledo.
Does the hotel have air conditioning?
Yes, all room types listed include air conditioning and heating.
Is there free Wi-Fi?
Yes, Wi-Fi is available throughout the hotel, and guests have mentioned it works well.
What dining options are available on-site?
The hotel has a coffee shop, snack bar, and bar/lounge area, plus vending machines. Breakfast is served, and guests have praised the variety.
The bottom line
Hotel Puerta De Toledo is a dependable, well-located base for exploring Madrid, especially for travellers who prioritise convenience and helpful staff over spacious rooms. It delivers solid value for the price, with the main compromise being compact accommodation and possible internal noise.
8.7Best for: city explorers and business travellers who want a central, well-connected hotel with reliable service.
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